Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are all Methaphone electronics covered by a warranty?
Yes, every device purchased through Methaphone comes with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for new orders?
We offer express shipping globally. Domestic orders typically arrive within 2-4 business days, while international shipping can take 7-10 business days depending on your location.
What is your return policy for mobile devices?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do you offer trade-in options for old smartphones?
Currently, Methaphone focuses on the sale of new and certified refurbished units. We do not have a direct trade-in program at this time, but stay tuned for future updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Are the refurbished electronics tested for quality?
Absolutely. All certified refurbished products undergo a rigorous 50-point inspection process by our technicians to ensure they meet original factory standards and battery health requirements.